Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you instructions on how and where to send your package.

We are not responsible for any shipping fees or returns.  

We are not responsible for lost or un-traceable return shipments.  

Items sent back to us without first requesting a return will not be accepted.

Once we receive your returned item, an email will be issued regarding your refund.  

For more information, email us at vannazeeinquiries@gmail.com

Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.